Privacy Policy

We collect information that you provide directly to us, including: • Personal identification information (name, email, phone number) • Company details (organization name, industry, size) • Professional information for consultation requests • Usage data and analytics to improve our services • Privacy-safe analytics metadata such as page path, duration, scroll depth, device type, browser category, approximate country/city from hosting headers, and UTM campaign fields • Communication preferences and interaction history We use analytics to improve service quality and site performance. We do not store raw IP addresses, raw User-Agent strings, passwords, tokens, form values, private messages, or file names.

We use the collected information for: • Providing ISO consultation and certification services • Responding to your inquiries and support requests • Sending service updates and important notifications • Improving our services based on your feedback • Complying with legal and regulatory requirements • Protecting against fraud and unauthorized access We never sell your personal information to third parties.

We implement industry-leading security measures: • End-to-end encryption for data transmission • Secure cloud storage with ISO 27001 compliance • Regular security audits and penetration testing • Multi-factor authentication for account access • Employee training on data protection • Incident response and breach notification protocols Your data is stored on servers located in secure data centers with 24/7 monitoring.

You have the right to: • Access your personal data we hold • Request correction of inaccurate information • Request deletion of your data (right to be forgotten) • Object to data processing in certain circumstances • Request data portability to another service • Object to non-essential processing in certain circumstances • Lodge a complaint with supervisory authorities Contact us to exercise any of these rights.

We may share limited information with: • ISO certification bodies for verification purposes • Payment processors for secure transactions • Cloud service providers for data storage • Analytics providers to improve our services • Legal authorities when required by law All third parties are contractually bound to protect your data and comply with privacy regulations.

We use cookies and similar technologies to: • Remember your preferences and settings • Analyze website traffic and user behavior • Personalize your experience • Enable essential website functionality • Measure marketing campaign effectiveness You can manage browser cookie settings from your browser. Essential site functionality may require some local storage or cookies to work correctly.